ONE PENNY SHIPPING FOR ALL ORDERS OVER $99!

CLICK HERE FOR HIGH QUALITY KITCHEN KNIVES CLICK HERE FOR BEST COOKWARE CLICK HERE FOR GREAT COOKING TOOLS

         CLICK HERE FOR FUN COOKING CLASSES

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09.11.01
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SHIPPING INFORMATION
 
YOUR SECURITY GUARANTEE

ORDERING INFORMATION

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OUR PROMISE TO YOU


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Click here for HELP
using our website.

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ORDERING & CONTACT INFORMATION

 

USE OUR GUARANTEED SECURE
SHOPPING CART TO ORDER ONLINE

ITS SAFE AND ITS SECURE!           

...you may order 24 hrs. a day...
7 days a week using our
SECURE SHOPPING CART or you can call
1.888.370.8558 during our business hours.

We're here to help ~ if you would appreciate
a little personal attention with your
Sharpknives purchases or you have
particular questions regarding a certain
item that we feature in our online catalog,
 email us 7 days a week, 24 hours a day.
Or call  Monday thru (most) Saturdays
10 AM to 6 PM MST for assistance at 
1.520.797.1677
you may be very surprised to find 
how "cyber-close" we are!

 

BY TELEPHONE: 
CALL 

1-888.370.8558
from 10:00 am to 6:00 pm MST Mon. thru Fri.
Snail Mail: Sharpknives
1060 w. Magee rd.
Tucson, Arizona  85704

e-mail to: CustomerCare@sharpknives.com
PLEASE NOTICE
WE DO NOT SHIP TO MINORS. YOU MUST
BE 18 OR OLDER! WE REQUIRE AN
ADULT SIGNATURE ON ALL SHIPMENTS.
NOT ALL KNIVES ARE LEGAL IN ALL STATES,
IT IS YOUR RESPONSIBILITY TO CHECK
YOUR LOCAL LAWS
.

PAYMENT OPTIONS

We accept ; MasterCard, Visa,
American Express and Discover Cards
You may  send a money order, 
cashiers check, or personal
check to pre-pay your order
( if you send a personal check,
your merchandise will not be shipped 
for 10-14 days,
or until your check clears our bank) 

Charges to your credit card will show 
up on your bill as :
Cuisine Classique/Sharpknives
***************

SHIPPING CHARGES:
We ship most items via either
UPS Ground or
U.S. Mail.
If a shipment is delayed due to a
stock outage we often
upgrade
your shipping at no cost to you.
7.50 Shipping * applies to your
 total order, not per item.

7.50 Shipping!   
To one address
in the Continental USA ONLY!
 

 If your order totals $99.
the shipping charge is only a penny!
For ground delivery to one address.

Except oversized or heavy items.
*

EXPRESS SERVICE: 
Please call for exact express
service charges! Available services include;
Priority Mail, FedEx, UPS Ground, 
3 day Select, 2nd Day, and Overnight.

for small items weighing less than 5 lbs.
If it costs us more to ship your purchase
we will contact you to ask permission.

Please Note: Upgraded/Expedited Shipping for
over-sized packages  
(i.e. cookware sets/pot racks, etc.) or extra heavy items 
(i.e. some cutting boards) may be subject to an extra charge.
(Never more than actual shipping charges)
This will 
generally include items weighing more than 6 lbs.

Note: John Boos tables, carts and butcher blocks take longer for delivery. John Boos order cancellations / returns are subject to a 25% re-stocking fee.
****************
All shipping charges only consider shipping
to one address. Additional addresses will
incur a charge for each. Generally $6.95
for each address. We will ask your
permission by email before we charge
you
or ship your purchases.
Motors marked with * shipped in the continental USA
are $29.00. Motors shipped to Hawaii or the Pacific Islands
are $79.00. 
Please call for international shipping.

International shipping costs more.
This is because it costs us more.
Generally a small package (less than 2 lbs)
to Canada or western Europe costs us at least $21.95 USD.
When you place your order, we will send you a
confirmation email with the actual shipping cost and ask
your permission before we charge your card.
WE DO NOT PROFIT FROM SHIPPING

      Please call for information on shipping
charges to all other countries!!!        
                                               
 

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